Privacy Policy

Introduction

This Privacy Policy explains how Keys In Systems Inc. (“LockedVault”, “we”, “us”) collects, uses, stores, and shares personal information when you use lockedvault.com and the Service. Controller / Organization: Keys In Systems Inc., 1058 Deaver Rd., Quarryville, PA 17566, USA. Privacy contact: [email protected].

Information we collect

We collect two types of information:

A. Personal Data — such as:

• Name and contact details;
• Email address;
• Payment information (processed by secure third-party providers);
• Account login details;
• IP address;
• Country-level location;
• Device and browser details;
• Communication history;
• Language preferences.

B. Technical and Usage Data — such as:

• Device type;
• Operating system;
• Browser type;
• Site usage behavior;
• Cookie data;
• Log files;
• Performance and analytics data.

Product-specific note: some cybersecurity tools included in our Service may collect diagnostic or system information directly on your device. This data is processed by the third-party Licensors who develop the software — not by LockedVault. We do not receive threat detections, scan results, security logs, or file-level analysis.

How we collect information

Information is collected when:

• You create an account;
• You subscribe to the Service;
• You visit our Site;
• You contact customer support;
• Cookies or similar tools run on your device;
• You download or activate Licensed Software.

How we use your information

We use information to:

• Create and manage your account;
• Deliver the Licensed Software;
• Process payments;
• Communicate with you;
• Improve and secure our Services;
• Analyze performance and usage;
• Prevent fraud or abuse;
• Comply with legal requirements.

Sharing your information

We may share information with:

• Trusted service providers (hosting, analytics, payment processors, support);
• Licensors whose software you activate;
• Authorities when required by law;
• Parties involved in a merger or acquisition.

We do not sell your personal data.

International transfers

Your data is primarily stored in the European Union, where strict privacy rules apply. Some partners may process data in other countries. When that happens, we use appropriate safeguards.

Security measures

We use industry-standard security measures, such as:

• Encrypted payment processing;
• Secure servers;
• Access controls;
• Confidentiality requirements for staff.

No online system is entirely secure, but we work hard to protect your information.

Your rights

United States: depending on your state and the nature of processing, you may have rights to access, delete, or correct certain information, and to opt out of certain uses.

Canada (PIPEDA and similar provincial laws): you may request access to and correction of your personal information, subject to limited exceptions permitted by law, and you may challenge our compliance. To make a request, contact [email protected]. If you are not satisfied with our response, you may have the right to file a complaint with the Office of the Privacy Commissioner of Canada (and in Québec, with the CAI where applicable).

Changes

We may update this policy by posting an updated version with a new effective date.

Contact us

For privacy questions: [email protected] / lockedvault.com